LeaGuard
For people who manage networks and devices remotely: installers, sysadmins, IT technicians
Keep an eye on the network. Always. Even when you're not there.
If a device goes down, you know right away. And you fix it before the client calls you.
It watches cameras, NVRs, NAS, servers, routers, switches, access points, alarms and home automation around the clock: the moment something stops responding, it alerts you by email or HTTP alarm.
On your phone
The alert reaches you wherever you are
Email, HTTP alarm and push notification: when a device stops responding it tells you at once, even when you're away from the PC.
Install the Client
On the installation's PC (Windows). It checks each device's reachability locally, detects IP conflicts and network drops, and keeps alarming on its own even if the backend is unreachable.
The Cloud or Server receives the check-ins
The centralized dashboard (or a Server installed on-site) receives the periodic check-ins and notices right away if an installation stops responding, even when the problem is on the PC itself.
Get the alert
Email or HTTP request (relay) in real time, with the full history of every event always available from the dashboard.
Pricing
Annual subscription, VAT included. No hidden costs.
| What you get | Monitoring | + Access Control | Direct probe |
|---|---|---|---|
| Local network host monitoring (ping, email/HTTP) | ✓ | ✓ | - |
| Access Control (installation system events) | ✕ | ✓ | - |
| Direct monitoring of a remote IP or DDNSup to 8 target changes per year | - | - | ✓ |
| Centralized dashboard, event history, notifications | ✓ | ✓ | ✓ |
Frequently asked questions
FAQ: what LeaGuard is, how it works, what it costs
The problem it solves
How do I know if an installation has gone offline?
LeaGuard receives a periodic check-in from every installation: the moment it stops arriving, the alarm fires.
Can I check remotely whether cameras and NVRs are reachable, without visiting the site?
Yes: local monitoring checks the reachability of every device in real time: cameras, NVRs, NAS, servers, routers and any other network node.
How long before LeaGuard notices an installation has gone silent?
The silence threshold is set per installation, based on how critical it is.
What happens if the installation's PC shuts down or the customer's connection drops?
The Client keeps alarming locally for as long as it can, and the backend flags the silence as soon as it stops hearing from it.
Can I also monitor a remote IP or DDNS address, not just the local network?
Yes, with direct probes: the Cloud itself checks a public IP or a DDNS address from the outside, with no program installed on site.
Does LeaGuard also detect IP address conflicts between devices?
Yes, the Client analyzes MAC addresses and flags conflicts automatically.
What if a device becomes unstable instead of disappearing entirely?
That's detected too: an installation doesn't need to be completely down for you to be alerted.
Do I need a public IP or to open ports on the customer's router?
No: the Client always calls outwards, never the other way around. It works behind CGNAT and over LTE connections too, with no port forwarding and nothing to open on the router.
Will I notice if the power goes out at the installation?
Yes, in two ways: the dashboard detects the silence as soon as check-ins stop arriving, and when power returns the Client reports that the PC had shut down unexpectedly.
How much data does it use? Is it fine on a SIM connection?
Very little: the pings stay inside the local network, and the check-ins sent to the dashboard are lightweight messages. It works fine on an LTE router too.
Notifications and alarms
Does LeaGuard alert me by email if something stops responding?
Yes, always, with the event history always available from the dashboard.
Can I also receive the alarm as an HTTP request to a relay?
Yes, instead of or alongside the email: LeaGuard calls an HTTP address, so it can trigger a relay, a siren or a dialler.
Do I also get notified when an installation comes back online?
Yes, the recovery notification arrives automatically.
Can I see the past event history of an installation?
Yes, always available from the dashboard.
If several installations go down together, do I get one email each?
No, LeaGuard groups simultaneous alarms into a single summary notification.
Can I pause alerts for one host for a while?
Yes, with snooze for individual hosts or probes.
Can I get the alerts straight on my phone?
Yes: besides email there is a real-time push notification, and the dashboard works from a smartphone too.
Cloud or self-hosted Server
What's the difference between the Cloud and an on-site Server?
Same features; the Cloud is centralized on monitor.leaguard.com, the Server runs on your PC or your customer's.
Does the self-hosted Server have the same features as the Cloud?
Yes, full feature parity: check-ins, silence detection, notifications, probes, dashboard.
Does the self-hosted Server cost anything?
No, it's free and never expires: the value is in the Client/Probe licenses running on it.
Why choose the Server instead of the Cloud?
If you'd rather keep everything on your own premises, with no data passing through an external service.
How do I get the self-hosted Server?
On direct request: today it is not downloadable from the site, we arrange it together. No dedicated PC is needed: an existing Windows PC is enough, even the one already running a Client.
Setup and everyday use
Do I need to install something on the customer's PC, or is a phone app enough?
The Client needs to run on the installation's PC (Windows); you can check the dashboard from anywhere, including mobile.
What kind of PC does the Client need?
An existing Windows PC is perfectly fine, even a mini PC: the Client is lightweight. The only real requirement is that it stays on and connected to the installation's network.
How many installations can I manage with one account?
As many as you want: each license covers one installation, the account groups them all together.
Do my end customers have to sign up or pay anything?
No: the subscription is yours, the installer's. Your customers do not have to sign up or pay anything to LeaGuard; how you fold the service into your own contract is up to you.
Do my customers see anything, or is it all managed by me alone?
By default you manage everything yourself; you can share access to an installation if needed.
Can I organize installations by customer or by area?
Yes, with folders in the dashboard.
Can I quickly search and filter across many installations?
Yes, the dashboard has search and status filters.
Does the dashboard work well on a smartphone too?
Yes, it has a view designed for mobile.
What do I see as soon as I open the dashboard?
An at-a-glance view of every installation, with any in alarm immediately highlighted.
Access Control
What does "Access Control" include beyond plain Monitoring?
The system events of the installation's PC (logons, start-ups, unexpected shutdowns), not just network reachability.
Can I activate it on an existing installation?
Yes, at any time from the panel.
Does Access Control require additional hardware?
No, it's an extension of the Client license, same PC.
Surveillance station
Is there a view for a staffed surveillance room?
Yes: LeaGuard Watch is the operator station app, with the dashboard, audible alarms and acknowledgement. It is included in the subscription, with no separate licence.
Can alarms be announced out loud?
Yes: the Watch station reads alarms out with the Windows speech synthesiser, in Italian or English, and can be muted for a few minutes when needed.
Pricing and licences
How much does LeaGuard cost?
Client €65/year (Monitoring) or €130/year (+ Access Control); Probe €20/year; Server always free.
What happens if I don't renew in time?
Increasing warnings before expiry, then a grace period, then a full freeze: never a sudden surprise.
Can I try LeaGuard before signing up?
Yes, with the interactive demo on the site, no download required.
Can I move the license to another PC if I change hardware?
Yes, up to twice a year.
If I add an installation mid-year, do I pay the full annual price?
No, you only pay for the remaining part of the year (pro-rata).
Do all my licenses expire together or each on its own?
They all expire together: one renewal, one date to remember.
Do the prices include VAT?
Yes, they're always final prices, VAT included.
Can I cancel at any time?
Yes, with no commitment beyond the year already paid.
Reliability and data
Does LeaGuard work on installations with no internet connection?
No: a truly isolated installation can't be monitored remotely, by definition.
If the Cloud had an outage, are my installations left unwatched?
No: local monitoring does not depend on the Cloud. Pings, emails and HTTP alarms keep working on site even while the dashboard is unreachable.
Is my installation's data private?
Yes, every account only sees its own installations, never anyone else's.
Where is the data hosted?
On servers inside the European Union, with the provider Aruba S.p.A.: no transfer outside the European Economic Area is foreseen.
What happens to my data if I stop using LeaGuard?
It stays yours and available as long as the account is active; you can request deletion at any time.
Support and language
Who do I contact if I have a problem with LeaGuard?
Luca, the developer, directly: real support, not a call center.
Is the interface available in English too?
Yes: the dashboard and every program are available in Italian and in English.
Do I need advanced technical skills to set it up?
No, the setup is designed for an installer, not a programmer.
Is there documentation or a manual?
The product is designed to be intuitive from the first screen, with no separate manual needed.
Compared to other solutions
How is LeaGuard different from generic network monitoring software?
It's built specifically for security installers, not corporate IT departments.
Does LeaGuard replace the alarm or video surveillance system?
No, it works alongside them: it checks that those systems are reachable and working.
Can I use LeaGuard alongside the camera/NVR brands I already use?
Yes: monitoring checks network reachability, which does not depend on the brand: Hikvision, Dahua, Axis, Ubiquiti or any other manufacturer.
Updates and roadmap
Does LeaGuard update itself?
Yes: the Client and the Watch station update themselves automatically, downloading signed updates only.
What kind of devices can I monitor?
Anything that responds on a network: cameras, NVRs, routers, NAS, switches, IP alarm systems.
Is LeaGuard still actively developed?
Yes, new features arrive regularly, shaped by feedback from real users.
Handy features
Can I set a "cooldown" so I don't get flooded with emails from the same device?
Yes, the cooldown between notifications is configurable per host.
Does LeaGuard notice if a device's IP address changes (e.g. after a router reboot)?
Yes, it proposes adopting the new IP from the dashboard, no manual reconfiguration needed.
Are the times I see in my own time zone, even if the server is elsewhere?
Yes, every account has its own configurable time zone.
Can I get a periodic report on top of real-time alarms?
Yes, the Client has a dedicated Report section.
Can I rename installations so I recognize them instantly in the dashboard?
Yes, at any time, without losing the history.
Can I quickly import multiple devices instead of adding them one by one?
Yes, with Excel import or automatic network scanning.
Does LeaGuard also tell me the manufacturer of a device it just found on the network?
Yes, the scan recognizes the manufacturer from the MAC address.